Welcome to WallWild™. These Terms of Service govern your use of the WallWild™ website, wallwild.com, and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About WallWild™

WallWild™ is an online store offering RC toys and related products.

Throughout these Terms, the terms “WallWild™,” “we,” “us,” and “our” refer to WallWild™.

The terms “you,” “your,” and “customer” refer to any person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our systems
• Interfere with the operation or security of the website
• Upload malicious software or harmful code
• Copy, reproduce, or exploit website content without permission
• Use automated systems to collect website information without authorization
• Misrepresent your identity or payment information

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product colors may appear slightly different depending on your device or screen settings.

Product images may also be provided for illustrative purposes, and minor differences in packaging, accessories, or product appearance may occur.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Prices and Availability

All prices displayed on our website are subject to change without notice.

We reserve the right to:

• Change product prices
• Modify or discontinue products
• Limit product quantities
• Correct pricing errors
• Refuse or cancel orders where necessary

If an order is affected by a significant pricing or product availability error, we may contact you before processing the order or cancel the affected order and issue an appropriate refund.

5. Orders

When you place an order through WallWild™, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. Receiving an order confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to refuse or cancel an order for reasons including:

• Product availability
• Pricing or listing errors
• Suspected fraud
• Incorrect customer information
• Payment issues
• Shipping restrictions
• Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payment

Payments are processed through the payment methods available at checkout.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

We do not ordinarily store complete payment card details on our own systems. Payment information is processed through Shopify and applicable payment providers.

7. Shipping and Delivery

We ship orders to the destinations available during checkout.

Estimated shipping times are provided for general guidance and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Customs processing
• Weather
• Holidays
• Incorrect delivery information
• Import restrictions
• Other transportation disruptions

Customers are responsible for providing an accurate shipping address.

If you enter an incorrect or incomplete shipping address, please contact us as soon as possible.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

We currently offer a 30-day return period for eligible purchases, subject to the conditions described in that policy.

Please contact us at:

support@wallwild.com

before returning a product.

9. Product Use and Safety

WallWild™ products are intended to be used according to the instructions and safety information provided with the product.

Customers are responsible for using products appropriately and supervising children when required.

Do not use products in circumstances that may create a risk of injury, property damage, or product damage.

We are not responsible for damage or injury resulting from improper use, misuse, unauthorized modification, or failure to follow applicable product instructions and safety warnings.

10. Intellectual Property

All content on the WallWild™ website, including but not limited to:

• Logos
• Brand names
• Product descriptions
• Images
• Graphics
• Videos
• Website design
• Text
• Icons
• Layouts

is owned by or licensed to WallWild™ or its respective rights holders and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

The WallWild™ name and branding may not be used in connection with another business or product without authorization.

11. User Content

If you submit reviews, photographs, comments, testimonials, or other content to WallWild™, you grant us permission to use, reproduce, display, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

You represent that you have the necessary rights to content you submit and that it does not violate the rights of another person or applicable law.

We reserve the right to remove user content that we believe is inappropriate, unlawful, misleading, or otherwise violates these Terms.

12. Third-Party Services

Our website may use third-party services to support functions such as:

• Payment processing
• Website analytics
• Advertising
• Shipping
• Email communication
• Customer support
• Fraud prevention

These third-party providers may have their own terms and privacy policies.

We are not responsible for the independent practices of third-party services.

13. Links to Third-Party Websites

Our website may contain links to third-party websites.

These links may be provided for convenience or informational purposes.

We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices.

Visiting third-party websites is at your own risk.

14. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available
• The website will operate without interruption
• All website information will always be error-free
• The website will be completely free of viruses or other harmful components

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, WallWild™ shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

This may include losses relating to:

• Website interruptions
• Loss of data
• Loss of profits
• Delayed delivery
• Improper product use
• Third-party services
• Unauthorized access beyond our reasonable control

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold WallWild™, its service providers, and representatives harmless from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms
• Your misuse of our website
• Your violation of applicable laws
• Your violation of another person's rights
• Your unauthorized use of our website or content

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will become effective when the updated Terms are posted on this page, unless otherwise required by applicable law.

The “Last Updated” date at the top of this page indicates when the Terms were most recently revised.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the business operating WallWild™, without regard to conflict-of-law principles.

Any dispute will be handled in accordance with applicable laws and regulations.

Important: Replace this section with your actual business jurisdiction and legal entity details before publishing if your business is registered in a specific country or state.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on our website, constitute the terms governing your use of the WallWild™ website and your purchases from us.

22. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

WallWild™
Website: wallwild.com
Email: support@wallwild.com

We will do our best to respond to your inquiry as soon as reasonably possible.

Shipping Policy

Last Updated: October 5, 2026

Thank you for shopping with WallWild™. We aim to make your order experience simple, transparent, and reliable.

This Shipping Policy explains how we process and deliver orders placed through wallwild.com.

1. Shipping Destinations

We currently ship WallWild™ products to destinations available at checkout.

Shipping availability may vary depending on the product and destination. If your location is not available during checkout, please contact us at:

support@wallwild.com

2. Shipping Cost

Free Standard Shipping is available on eligible orders.

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

If additional shipping options are offered for your destination, the available methods and prices will be shown at checkout.

3. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Once your order has been processed and shipped, you will receive a shipping confirmation email when tracking information is available.

Please note that orders placed during weekends, public holidays, promotional periods, or periods of unusually high order volume may require additional processing time.

4. Estimated Delivery Time

Standard delivery generally takes approximately:

7–15 business days

Delivery times are estimates and are not guaranteed.

Actual delivery times may vary depending on:

• Your destination
• Shipping carrier
• Customs processing
• Local delivery services
• Weather conditions
• Holidays
• Unexpected transportation delays
• Other circumstances outside our reasonable control

5. Tracking Your Order

When tracking information is available, we will send it to the email address provided when you placed your order.

Please allow some time for tracking information to become active after your package has been shipped.

You can use the tracking information provided to follow the progress of your shipment.

6. Delayed Orders

While we work with our shipping and fulfillment partners to deliver orders within the estimated timeframe, delays can occasionally occur.

If your order has not arrived within the expected delivery period, please contact us at:

support@wallwild.com

Please include your order number so that we can investigate the shipment and provide you with the latest available information.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice that your shipping information is incorrect, please contact us as soon as possible at:

support@wallwild.com

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order needs to be reshipped.

8. Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, WallWild™ is not responsible for packages that are lost or stolen after delivery.

If your tracking information indicates that your package was delivered but you cannot locate it, we recommend:

1. Checking around your delivery location.
2. Asking household members or neighbors.
3. Contacting the local delivery carrier.
4. Checking whether the package was left in a designated safe location.

If you still cannot locate your package, contact us at support@wallwild.com, and we will do our best to assist.

9. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product before discarding any packaging materials.

Contact us at support@wallwild.com as soon as possible and provide:

• Your order number
• Photos of the damaged package
• Photos or video of the product
• A brief description of the issue

We will review the situation and work with you toward an appropriate resolution.

10. Customs, Duties and Taxes

For international orders, your shipment may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Unless otherwise stated during checkout, any customs duties, import taxes, or similar charges imposed by the destination country may be the responsibility of the customer.

Customs processing may also result in additional delivery time.

WallWild™ does not control customs processing times or fees charged by local authorities.

11. Delivery Delays Beyond Our Control

WallWild™ is not responsible for delays caused by circumstances beyond our reasonable control, including:

• Severe weather
• Natural disasters
• Carrier disruptions
• Customs delays
• Government restrictions
• Strikes
• Public holidays
• Transportation disruptions
• Incorrect address information
• Other unforeseen circumstances

We will nevertheless make reasonable efforts to assist you in locating delayed shipments.

12. Multiple Products in One Order

Depending on product availability and fulfillment arrangements, items from the same order may occasionally be shipped separately.

If this occurs, you may receive separate tracking information for each shipment.

You will not be charged additional shipping fees solely because your order is shipped in multiple packages when free shipping applies.

13. Order Cancellation

If you need to cancel an order, please contact us as soon as possible at:

support@wallwild.com

Because orders may enter processing shortly after purchase, we cannot guarantee that cancellation will be possible once an order has been processed or shipped.

If the order has already shipped, you may need to follow our Return & Refund Policy.

14. Contact Us

If you have questions about shipping, delivery, or your order, please contact us:

WallWild™
Email: support@wallwild.com
Website: wallwild.com

When contacting us about an order, please include your order number so we can assist you more efficiently.